Emergency & Immediate Support
If you need immediate assistance or are in crisis
24/7 Crisis Line
General Information
Questions about programs, services, or general inquiries
Monday-Friday, 9 AM - 5 PM
Email Support
Send us a message and we'll respond within 24 hours
Response within 24 hours
Visit Our Office
Stop by for in-person assistance and support
New York, NY 10001
Walk-ins welcome weekdays 9 AM - 4 PM
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. All information is kept confidential.
Department Contacts
Family Services
Program enrollment, family support, and service coordination
Sarah Martinez - Program Director
(555) 123-4567 ext. 101
sarah@nycfamilyfoundation.org
Volunteer Services
Volunteer opportunities, training, and coordination
Lisa Chen - Volunteer Coordinator
(555) 123-4567 ext. 102
volunteers@nycfamilyfoundation.org
Events & Activities
Event registration, activity schedules, and special programs
Michael Johnson - Events Manager
(555) 123-4567 ext. 103
events@nycfamilyfoundation.org
Donations & Fundraising
Donation processing, fundraising events, and corporate partnerships
James Williams - Development Manager
(555) 123-4567 ext. 104
donations@nycfamilyfoundation.org
Media & Communications
Press inquiries, media relations, and communications
Communications Team
(555) 123-4567 ext. 105
media@nycfamilyfoundation.org
Partnerships
Community partnerships, collaborations, and institutional relationships
Partnership Team
(555) 123-4567 ext. 106
partnerships@nycfamilyfoundation.org
Visit Our Office
I Am Edge
123 Community StreetNew York, NY 10001
United States
Office Hours
Getting Here
Accessibility
Our office is fully accessible with wheelchair access, accessible restrooms, and elevators. If you need any accommodations, please call ahead.
Frequently Asked Contact Questions
How quickly will I receive a response?
We respond to all inquiries within 24 hours during business days. For urgent matters, please call our main line.
Is my information kept confidential?
Yes, all personal information shared with us is kept strictly confidential and used only to provide you with the support you need.
Can I visit without an appointment?
Yes, we welcome walk-ins during business hours. However, calling ahead ensures someone will be available to assist you immediately.
Do you provide services in other languages?
Yes, we have staff members who speak Spanish, and we can arrange interpretation services for other languages as needed.
Still have questions? Visit our complete FAQ page or contact us directly.